Prince Casino FAQ: Answers for Players in All 8 Markets
Full FAQ for princecasino1.com: registration, bonuses, payments, KYC, games, sportsbook, responsible gaming and account management. Find your answer or contact 24/7 live support.
Click the Sign Up or Register button on the Prince Casino homepage at princecasino1.com. Enter your name, email address, date of birth, country of residence, preferred currency and create a password. Confirm your email address via the verification link. Your account is active and ready for your first deposit once verified. Registration is open to players aged 18 and over.
The minimum deposit at Prince Casino is EUR 20 for most payment methods. This threshold also applies to qualifying for the Sunday 100 Free Spins, the weekend reload bonus and the weekly reload. Check the cashier for any method-specific minimum amounts that differ from the standard EUR 20.
Register, deposit at least EUR 20, then navigate to My Bonuses in your account dashboard and click Activate on the welcome offer. The 100% deposit match up to EUR 2,000 and 300 Free Spins on Sweet Bonanza are credited immediately after activation. The bonus does not activate automatically - you must click Activate before wagering with your deposit.
The welcome bonus carries a 35x wagering requirement on the combined deposit and bonus amount. EUR 100 deposit plus EUR 100 bonus requires EUR 7,000 in eligible slot wagers. Free Spins winnings carry 40x wagering. Maximum bet is EUR 5 per spin while a bonus is active. Offer expires 7 days from activation.
Prince Casino at princecasino1.com supports 8 languages: English (root), German (/de/), Polish (/pl/), Spanish (/es/), Hungarian (/hu/), Czech (/cs/), Finnish (/fi/) and Norwegian (/no/). All language versions include full game access, bonus access and 24/7 live chat support in that language.
Prince Casino accepts Visa, Mastercard, Sofort, Bank Transfer, Revolut, Interac, Pix, Ethereum (ETH), Solana (SOL) and Tron (TRX). Crypto withdrawals process in under 60 minutes. Card withdrawals take 1 to 3 business days. EUR is the primary currency.
Go to the cashier section, select Withdraw, choose your payment method, enter the amount and confirm. Withdrawals require KYC verification before processing. Submit passport, proof of address and payment method confirmation in the account verification section. KYC review takes 24 to 48 business hours. Once verified, subsequent withdrawals process faster.
Yes. Prince Casino includes a full sportsbook with pre-match and live in-play betting across football, basketball, tennis, ice hockey and more. Virtual Sport is available 24/7. A sports welcome bonus of 100% up to EUR 500 plus 20% accumulator boost applies to new sports depositors.
Prince Casino runs five tournament formats: Golden Cup Rush (EUR 65,000 finale), Weekly Battle (EUR 0.40 min spin), Slot of the Week (EUR 0.50 min on designated game), Monthly Race (EUR 1 min spin) and Monthly Coin Rush (EUR 0.50 min). Most tournaments require no separate registration - qualifying bets are tracked automatically when you play eligible games. Cash prizes have no additional wagering requirement.
Deposit limits, loss limits and session time limits can be set in your account settings at any time. For self-exclusion, contact 24/7 live chat or use the responsible gaming tools in account settings. Self-exclusion periods range from 24 hours to indefinite and cannot be reversed during the chosen period.
Yes. Prince Casino is fully mobile-optimised with no app download required. Access the full casino, live casino, sportsbook, account management and bonus panel from any iOS or Android browser. All 8 language versions are available on mobile.
Support is available 24/7 via live chat on the website. Live chat is accessible from any page including the mobile interface. Queries are typically answered within a few minutes at all hours. Support is available in all 8 supported languages.
Yes. The welcome bonus (100% up to EUR 2,000 + 300 Free Spins), all recurring promotions, the tournament calendar and the sports bonus programme are available to all registered players regardless of which language version they registered from. Bonus amounts are in EUR in all markets. Polish players may see PLN equivalents noted in some promotional communications but the primary bonus currency is EUR.
Yes. You can switch the interface language at any time using the language selector in the navigation bar. Your account, balance, bonuses and history are preserved when switching languages. The language switch changes the interface strings, navigation labels and content language immediately without requiring a new login.
KYC at Prince Casino requires three documents: (1) a government-issued photo ID such as a passport or national identity card; (2) a proof of address dated within the last 3 months such as a utility bill, bank statement or official government correspondence; (3) proof of your payment method for any method used to deposit. Upload documents in the Account Verification section of your profile. KYC review typically completes within 24 to 48 business hours.
Free Spins winnings are credited as bonus funds and carry a 40x wagering requirement before they can be withdrawn. This applies to the 300 Free Spins from the welcome bonus, the Wednesday 5 x 50 Free Spins, the Sunday 100 Free Spins and all other Free Spins promotions at Prince Casino. Once the 40x wagering is completed, the resulting balance converts to real money and is available to withdraw.
Go to My Bonuses in your account dashboard. Each active bonus shows the current wagering completed versus the total required. For example, if your welcome bonus requires EUR 7,000 in total wagering and you have completed EUR 3,500, the panel will show 50% progress. The progress bar updates in real time as you play qualifying games. Wagering progress resets to zero if the bonus expires before you complete it.
Bonus and account guide for Prince Casino players
Account setup and registration at princecasino1.com
Registering at Prince Casino takes under 3 minutes. The registration form asks for your name, email address, date of birth, country of residence, preferred currency and a password. After submitting the form, check your email inbox for a verification link from Prince Casino. Click the link to confirm your email address. Your account is then active and you can log in, make a deposit and access the full casino, live casino and sportsbook.
One account per person is the strict rule. Duplicate accounts will be suspended and balances may be forfeited. Use your real name and date of birth - incorrect personal details will cause your first withdrawal to be delayed while identity documents are matched against the registration information. If you have ever had a Prince Casino account closed or self-excluded, contact the support team before attempting to register a new account. Players under 18 are not permitted to register under any circumstances.
How currency conversion works at Prince Casino
Prince Casino operates in EUR as its primary currency. All bonus amounts, tournament prizes, cashback returns and promotional values are denominated in EUR. If you deposit using a cryptocurrency, the amount is converted to EUR at the spot rate at the moment the blockchain transaction confirms. If you deposit using an international card in a currency other than EUR, your card issuer applies its own foreign exchange rate and the EUR amount appears in your casino account after conversion. Prince Casino does not charge currency conversion fees - any conversion cost is absorbed by the payment network or your card issuer.
For players in Poland, the welcome bonus and all promotional amounts are listed in EUR. Polish players may also see PLN equivalents for informational purposes in some sections of the website. The actual bonus credited to your account will be in EUR. Withdrawals in Poland are processed in EUR via the payment method you select - your bank or card issuer handles any local currency conversion for funds received in your bank account.